Browsing: customer service

This is an article by Catalin. He is the founder of Ecommerce Platforms and Web App Meister. He’s a design…

This is a guest post by David Wicks. He is a freelance content writer. He has written many good and…

We all know the proverbial non-verbal signs—head nods,yawns, wide smiles, diverted eyes. After spending hours preparing your perfect presentation,creating exciting…

All this week on The DOZ Blog we’re celebrating love. It’s nearly Valentine’s Day so we’re in the mood for…

Susanna Walsh is head of customer support at Shippo, a shipping API & app for creating shipping labels. Shippo’s technology…

It’s May 1st – May Day, as it is know in much of the world – but this post isn’t…

Attracting potential customers is a marketing challenge, converting those potential customers into buyers is a sales challenge, and having those…

What are you doing when you have a problem with a product? A few years ago, your first reflex would be…